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October 10th: Dealing with Complexity

 

In 2012, our Workshop focus will be on sustaining your growth.  In January and February we concentrated on improving managements skills.  In April and May we will examine Marketing as a key business process and determine what data needs will provide competitive advantage and alignment with strategic plans.  In July and August workshop will focus on Organizational Goal Alignment.  In October of 21012 we will focus on an aspect of sustaining your growth through more efficient operations.

LUNCH

All who are attending the morning Workshop session are invited to join us for lunch.  Please let Lauren Owen or Michele Bosworth know if you are not able to attend lunch.

GUESTS

Member Candidates are invited to the check-in, workshop and lunch 7:45 am - 1:00 pm.

Employee Guests are invited to attend the workshop and lunch; 8:45 am - 1:00 pm.

Please RSVP by Monday October 1st, 2012 if you will be bringing employee guests.

HOST: 

Our host will be Jeff Rounce of Business Examiner

WHERE WE WILL MEET:

Business Examiner, 1702B Tacoma Ave S, Tacoma WA 98402 USA 

 

MAP:

Tacoma Business Examiner  

 

DIRECTIONS:

Click here for Google directions  

 

AGENDA:

Click here for the Agenda


TITLE OF WORKSHOP:

 Dealing With Complexity

When it comes to dealing with complexity, focusing on the basics is key to simplifying while achieving successful outcomes. This is important because complexity leads to operational friction fragmentation and disconnect that is costly to compensate for.  Complexity tends to breed more complexity and increased Distraction, Diversion and Dispersion of energy and resources.

QUESTIONS THE CEO SHOULD BE ASKING:

  • Are employees clear on what success looks like

  • What are we doing 'just because'?

  • How much of our current technology is underutilized and how can we leverage our investment to help us simplify our operation? 

TAKEAWAYS:

  • Differentiate formation versus training

  • High level documentation linking purpose/outcome

  • Identify and prioritize opportunities to simplify 

 

PRESENTER:

Fred Janssen

Fred Janssen

 

Fred Janssen is a Strategic Operations consultant who helps Owner/CEO's grow more profitably, increase the value of their businesses and position themselves for successful exits/successions.  Before founding Janssen Consulting, Fred spent twelve years as an owner and senior executive of a software development company.  Prior to this, Fred provided Management, Operations and Systems consulting services as a CPA in California and Washington.  Fred lives in Bothell with his wife Anne and their three children.  Find out more at www.fredjanssen.com

September 12th CEO Retreat: Work Your Business Plan

 

September is our Quarterly Member's Only: Work Your Business Plan CEO Retreat

WHEN:  September 12th

WHERE: 242 St. Helens Avenue, Tacoma Washington 98042 - conference room

HOST: Cliff Hansen of Cascade Park Community

PARKING:  There is limited parking in the front lot.  Recommend street parking.  

 

MAP:

Cascade Park Community

 

 

 

 

 

 

 

 

 

 

 Click here for goggle directions

 

Lunch Facilitator:  Maryann Nelson

The Lunch and Learn conversation topic will be "Getting out of the way": How CEO's can get better performance from their team.  

 

 

 

 

 

August 15th CEO Tools Roundtable: Organizational Goal Alignment

 

In 2012, our Workshop focus will be on sustaining your growth.  In January and February we concentrated on improving managements skills.  In April and May we will examine Marketing as a key business process and determine what data needs will provide competitive advantage and alignment with strategic plans.  In July and August our workshop will focus on Organizational Goal Alignment.  In October of 21012 we will focus on an aspect of sustaining your growth through more efficient operations.

LUNCH

All who are attending the morning Workshop session are invited to join us for lunch.  Please let Lauren Owen or Michele Bosworth know if you will not be staying for lunch.

GUESTS

Member Candidates are invited to the check-in, workshop and lunch 8:00 am - 12:45 pm.

Employee Guests are invited to attend the workshop and lunch; 8:45 am - 12:45 pm.

Please RSVP by Wednesday August 1st, 2012 to confirm your attendance

 

WHERE WE WILL MEET: 

Our host will be Brandy Smith of Smith Fire Systems.

Meeting Location:  Smith Fire Systems, 1106 54th Avenue East, Tacoma WA 98424.  Parking will be available in the front parking lot on 54th.

 MAP:

 Smith Fire Systems

 

DIRECTIONS:

Click here for Google directions   

 

AGENDA:

 Click here for the Agenda

 

TITLE OF WORKSHOP:

 Organizational Goal Alignment

QUESTIONS THE CEO SHOULD BE ASKING:

1. As organizations grow, the goals of individual departments often diverge from the organization’s main growth targets and from the goals of other functions. It is valuable to review staffing growth and Key Performance Indicators across the organization to identify opportunities for closer goal alignment.

2. How well does staffing growth align with growth in net income or other targets 

3. How well are individual departments’ KPIs supporting key organizational goals

4. How well are individual departments’ KPIs supporting other departments’ goals

5. How well do employees understand their impact on other functions 

TAKEAWAYS:

1. Review current year staffing decisions and KPIs as part of a total value chain, looking for unintended consequences in other areas of the organization

2. Based on that review, determine how planning and goal setting for the coming year can be better aligned across the organization

WHAT PREPARTATION IS REQUIRD, IF ANY:

1. Prepare the three charts labeled First, Second and Third Exercise

  • This preparation allows the group to engage quickly in analysis and discussion of comparable data

  • Using actual data will seed follow-up discussions within your organization

 2. Be prepared to discuss two or three areas of particular inter-departmental friction at your organization

PRESENTER:

Robert Burger

Bob is a partner with B2B CFO®, and has more than 30 years of executive and professional experience, and over the years has served as a CFO, Chief Operating Officer, Controller, and General Manager, as well as founding his own business. He has contributed to the success of publicly traded corporations and privately held companies as an executive, a consulting CFO and strategic adviser, a business broker, and a CPA. 

Bob's extensive background allows him to understand the challenges that business owners face and the tools and techniques to establish, measure, and attain their objectives, and he is experienced and capable as a leader and as a hands-on expert. He has contributed to businesses' success in such diverse disciplines as strategy development, financial planning, new market launches and new product launches, turning around unprofitable operations, implementing financial systems and controls, performing financial and operational audits of domestic and international businesses, and investigating and resolving financial misappropriations. He has assisted business owners with exit planning and helped them achieve the successful sale of their company.

As CFO of a small Silicon Valley technology company he developed and implemented international contracts that became the company's greatest source of revenue. He hired the Controller and oversaw the implementation of the accounting system, internal processes and controls, budgeting, reporting and results analysis, and led the development of the Form S1 registration statement in preparation for an IPO filing. 

As Senior Vice President – Chief Operating Officer of a regional wireless carrier, Bob led the business from initial start-up to $35M in annual revenue and over 55,000 subscribers, five retail outlets and over 50 dealer locations. His combination of financial and operational expertise allowed him to both lead the rapid growth of the business and develop the infrastructure and controls to manage it. 

As CFO and Controller of a $160M business he improved systems and controls and developed the structure for pricing and profitability management resulting in a 50% improvement in profitability in two years. While there he also co-authored the winning proposal for the CALNET project, then the largest private telecommunications network in the U.S.

Bob has also managed his own successful business as the founder and principal of a consulting firm providing services in strategic and financial planning, market research and business plan development, financial and operational reporting and results analysis, financial and operational improvement planning, and forensic accounting. He has also provided exit planning and merger and acquisition services for small businesses, and has performed due diligence and led negotiations resulting in acquisitions by both publicly traded businesses and private companies.

Bob graduated Summa Cum Laude from Urbana University in Ohio, attained CPA certification in Ohio and Indiana, and graduated from the Advanced Management Program in Telecommunications at the Center for Telecommunications Management at USC.

Southend Group - July 11th CEO Workshop: Organizational Goal Alignment

 

In 2012, our Workshop focus will be on sustaining your growth.  In January and February we concentrated on improving managements skills.  In April and May we will examine Marketing as a key business process and determine what data needs will provide competitive advantage and alignment with strategic plans.  In July our workshop will focus on Organizational Goal Alignment.  In October of 21012 we will focus on an aspect of sustaining your growth through more efficient operations.

LUNCH

All who are attending the morning Workshop session are invited to join us for lunch.  Please let Lauren Owen or Michele Bosworth know as soon as you can that you intend to stay for lunch.

GUESTS

Member Candidates are invited to the check-in, workshop and lunch 8:00 am - 12:45 pm.

Employee Guests are invited to attend the workshop and lunch; 8:45 am - 12:45 pm.

Please RSVP by Monday July 2nd, 2012 to confirm your attendance

 HOST: 

Our host will be Martin Kerner of Machine & Fabrication Industries

WHERE WE WILL MEET:

Our Southend Group will meet at the Cedarbrook Lodge; 18525 36th Avenue South, Seattle, WA 98188.

 MAP:

Cedarbrook Lodge  

 

AGENDA:

Click here for July 11th Agenda

TITLE OF WORKSHOP:

 Organizational Goal Alignment

QUESTIONS THE CEO SHOULD BE ASKING:

1. As organizations grow, the goals of individual departments often diverge from the organization’s main growth targets and from the goals of other functions. It is valuable to review staffing growth and Key Performance Indicators across the organization to identify opportunities for closer goal alignment.

2. How well does staffing growth align with growth in net income or other targets 

3. How well are individual departments’ KPIs supporting key organizational goals

4. How well are individual departments’ KPIs supporting other departments’ goals

5. How well do employees understand their impact on other functions 

TAKEAWAYS:

1. Review current year staffing decisions and KPIs as part of a total value chain, looking for unintended consequences in other areas of the organization

2. Based on that review, determine how planning and goal setting for the coming year can be better aligned across the organization

WHAT PREPARTATION IS REQUIRD, IF ANY:

1. Prepare the three charts labeled First, Second and Third Exercise

  • This preparation allows the group to engage quickly in analysis and discussion of comparable data

  • Using actual data will seed follow-up discussions within your organization

 2. Be prepared to discuss two or three areas of particular inter-departmental friction at your organization

PRESENTER:

Robert Burger

Bob is a partner with B2B CFO®, and has more than 30 years of executive and professional experience, and over the years has served as a CFO, Chief Operating Officer, Controller, and General Manager, as well as founding his own business. He has contributed to the success of publicly traded corporations and privately held companies as an executive, a consulting CFO and strategic adviser, a business broker, and a CPA. 

Bob's extensive background allows him to understand the challenges that business owners face and the tools and techniques to establish, measure, and attain their objectives, and he is experienced and capable as a leader and as a hands-on expert. He has contributed to businesses' success in such diverse disciplines as strategy development, financial planning, new market launches and new product launches, turning around unprofitable operations, implementing financial systems and controls, performing financial and operational audits of domestic and international businesses, and investigating and resolving financial misappropriations. He has assisted business owners with exit planning and helped them achieve the successful sale of their company.

As CFO of a small Silicon Valley technology company he developed and implemented international contracts that became the company's greatest source of revenue. He hired the Controller and oversaw the implementation of the accounting system, internal processes and controls, budgeting, reporting and results analysis, and led the development of the Form S1 registration statement in preparation for an IPO filing. 

As Senior Vice President – Chief Operating Officer of a regional wireless carrier, Bob led the business from initial start-up to $35M in annual revenue and over 55,000 subscribers, five retail outlets and over 50 dealer locations. His combination of financial and operational expertise allowed him to both lead the rapid growth of the business and develop the infrastructure and controls to manage it. 

As CFO and Controller of a $160M business he improved systems and controls and developed the structure for pricing and profitability management resulting in a 50% improvement in profitability in two years. While there he also co-authored the winning proposal for the CALNET project, then the largest private telecommunications network in the U.S.

Bob has also managed his own successful business as the founder and principal of a consulting firm providing services in strategic and financial planning, market research and business plan development, financial and operational reporting and results analysis, financial and operational improvement planning, and forensic accounting. He has also provided exit planning and merger and acquisition services for small businesses, and has performed due diligence and led negotiations resulting in acquisitions by both publicly traded businesses and private companies.

Bob graduated Summa Cum Laude from Urbana University in Ohio, attained CPA certification in Ohio and Indiana, and graduated from the Advanced Management Program in Telecommunications at the Center for Telecommunications Management at USC.
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June 13th CEO Workshop

 

Our June 13th CEO Retreat will be held at Sound Family Medicine, in the conference room.

June is our quarterly Work Your Business Plan workshop.

Administrative Offices
Sound Family Medicine
11212 94th Ave E
Puyallup, WA 98373                                                                          

 

Sound Family Medicine, Administrative Building

 

 

 

 

 

 

 

 

Driving Directions: 
From WA-512 E
Take 94thAve Exit
Turn Right onto 94th Ave
Continue through traffic light at 112th St
Turn right into first driveway after light 

From WA-512 W
Take WA-161 S Exit
Turn Right onto 104th St
Turn Left at 94th Ave/9th St
Continue through traffic light at 112th St
Turn right into first driveway after light

 

Tags: ,

May 24th CEO Tools Roundtable, Southend Group: Data Strategy

 

In 2012, our Program focus will be on sustaining your growth.  In January and February we concentrated on improving managements skills.  In April and May we will examine Marketing as a key business process and determine what data needs will provide competitive advantage and alignment with strategic plans.  In July our workshop will learn additional financial skills and will focus on acquisition planning.  In October of 21012 we will focus on an aspect of sustaining your growth through more efficient operations.

LUNCH

All who are attending the morning Roundtable session are invited to join us for lunch.  Please let Lauren Owen or Michele Bosworth know as soon as you can that you intend to stay for lunch.

GUESTS

Member Candidates are invited to the check-in, workshop and lunch 7:45 am - 1:00 pm.

Employee Guests are invited to attend the Roundtable and lunch; 8:45 am - 1:00 pm.

Please RSVP by Monday May 14th, 2012 to confirm your attendance

HOST:

Our Host will be Jeff Gellert of Jesse Engineering

WHERE WE WILL MEET:

Our Southend Group will meet at Jesse Engineering; 1840 Marine View Drive, Tacoma Washington 98422, Building C, conference room.

MAP:

 Jesse Engeneering

 

The guard at the gate will direct guests to park in the parking adjacent to Building C.  We will be meeting in the conference room of Building C.
Directions from Bellevue:
I-405 South to I-5 South/Portland
Take exit 137 for WA-99 N/54th Ave E/State Route 99 N
Continue onto Taylor Way E
Turn right onto S Frontage Road
Continue onto Marine View Drive.
Destination will be on left
Directions from Seattle:
1-5 South
Take exit 137 for WA-99 N/54th Ave E/State Route 99 N
Continue onto Taylor Way E
Turn right onto S Frontage Road
Continue onto Marine View Drive.
Destination will be on left

 AGENDA:

Click here for the agenda

 TITLE OF PROGRAM:

Data Strategy

QUESTIONS THE CEO SHOULD BE ASKING:

1. This topic is a critical one particularly as the company grows.  Organizations gain competitive advantage if they manage their data and integrate it with existing key business processes.

2. What are my key business processes

3. What are my assumptions about those key business processes

4. Do I have any data to back up those assumptions?

5. Do I know when my data is corrupt?

TAKEAWAYS:

1. Data quality is critical.  governance can be started right now.

2. Data strategy must be tied to strategic plan and integrated into key business processes.

WHAT PREPARTATION IS REQUIRD, IF ANY:

1. Review marketing business process within own company

  • Any challenges and/or inefficiencies within that process?

 

PRESENTER:

describe the imageCindy Anderson

Cindy Anderson is a professional coach who empowers, teaches and guides individuals, teams and organizations to explore what’s possible in order to create their best possible future. Prior to launching her own coaching practice, Potential Revealed, LLC, she had a successful thirteen year tenure at Microsoft. During this time Cindy has made a significant global impact with a focus on team building particularly during times of increased ambiguity and change.

Cindy’s career at Microsoft was a learning laboratory for understanding how to create and support high performing teams and individuals. She’s worked internationally and has gained valuable knowledge and expertise within several business units at Microsoft. Her broad range of experience includes product management, program management, business intelligence and sales with a focus on technical leadership and training, strategy and program development. Cindy is a dynamic public speaker and workshop facilitator with outstanding presentation skills.

As a trained expert in The Achieve System™ from the Achieve Institute, Cindy has helped teams in fortune 100 companies make significant gains on internal KPIs. The Achieve System™ is an organizational development tool that teaches individuals, teams and organizations how to sustain high performance even in times of extreme pressure and stress.

Cindy holds a Bachelor of Arts degree in Psychology with honors from York University in Toronto, Ontario and an EMBA from Seattle University with a focus on Leadership Development. 

April 11th, Southend Group, CEO Tools Roundtable: Data Strategy

 

In 2012, our Workshop focus will be on sustaining your growth.  In January and February we concentrated on improving managements skills.  In April and May we will examine Marketing as a key business process and determine what data needs will provide competitive advantage and alignment with strategic plans.  In July our workshop will learn additional financial skills and will focus on acquisition planning.  In October of 21012 we will focus on an aspect of sustaining your growth through more efficient operations.

LUNCH

All who are attending the morning Workshop session are invited to join us for lunch.  Please let Lauren Owen or Michele Bosworth know as soon as you can that you intend to stay for lunch.

GUESTS

Member Candidates are invited to the check-in, workshop and lunch 7:45 am - 1:00 pm.

Employee Guests are invited to attend the workshop and lunch; 8:45 am - 1:00 pm.

Please RSVP by Monday April 2nd, 2012 to confirm your attendance

WHERE WE WILL MEET:

Our Southend Group will meet at  Fircrest Golf Club, 1500 Regents Blvd
Fircrest, Washington

MAP:

 Fircrest Golf Club

 AGENDA:

 Click here for Agenda 

TITLE OF WORKSHOP:

Data Strategy

QUESTIONS THE CEO SHOULD BE ASKING:

1. This topic is a critical one particularly as the company grows.  Organizations gain competitive advantage if they manage their data and integrate it with existing key business processes.

2. What are my key business processes

3. What are my assumptions about those key business processes

4. Do I have any data to back up those assumptions?

5. Do I know when my data is corrupt?

TAKEAWAYS:

1. Data quality is critical.  governance can be started right now.

2. Data strategy must be tied to strategic plan and integrated into key business processes.

WHAT PREPARTATION IS REQUIRD, IF ANY:

1. Review marketing business process within own company

  • Any challenges and/or inefficiencies within that process?

 

PRESENTER:

describe the imageCindy Anderson

Cindy Anderson is a professional coach who empowers, teaches and guides individuals, teams and organizations to explore what’s possible in order to create their best possible future. Prior to launching her own coaching practice, Potential Revealed, LLC, she had a successful thirteen year tenure at Microsoft. During this time Cindy has made a significant global impact with a focus on team building particularly during times of increased ambiguity and change.

Cindy’s career at Microsoft was a learning laboratory for understanding how to create and support high performing teams and individuals. She’s worked internationally and has gained valuable knowledge and expertise within several business units at Microsoft. Her broad range of experience includes product management, program management, business intelligence and sales with a focus on technical leadership and training, strategy and program development. Cindy is a dynamic public speaker and workshop facilitator with outstanding presentation skills.

As a trained expert in The Achieve System™ from the Achieve Institute, Cindy has helped teams in fortune 100 companies make significant gains on internal KPIs. The Achieve System™ is an organizational development tool that teaches individuals, teams and organizations how to sustain high performance even in times of extreme pressure and stress.

Cindy holds a Bachelor of Arts degree in Psychology with honors from York University in Toronto, Ontario and an EMBA from Seattle University with a focus on Leadership Development. 

March CEO Retreat for our Southend Group

 

Our Southend Group March CEO Retreat will be held:

Wednesday, March 14 at the Landmark Convention Center.

Many of you have expressed a need to have more “collaborative” type discussions both within and outside of your company so I’ve asked the expert in collaboration to join us. Robert Nitschke, author of Creating a Collaborative Enterprise: Retool Your Organization to Dominate Your Markets, will lead a discussion on using a collaborative approach to increase the effectiveness of your operations and expand your markets. The goal? By the end of Bob’s session, each member will have a written plan with specific action steps. (Bob’s mantra: “Don’t confuse efforts with results,” so expect a practical and hands-on approach.)

You are welcome to bring guests from your company for the morning session (please let Michele or I know by Monday so we can have a correct count.)

Some of you met Bob last month when he attended as a guest. He’s great resource and I believe you’ll really enjoy and benefit from his insights. For more information on Bob and his company, please visit his Website:www.creativingacollaborativeenterprise.com.

Since we’d also like to use this forum as an opportunity to focus on the planning process, I’ve asked fellow member Denise Martel to share her updated strategic plan and talk about the strategic development process. We will finish up with issue processing and 30 day commitments. I’m sure Jeff will share his latest adventures (and tan) from Belize as well and make us all jealous.

We will also have some potential members attending as guests at the meeting. See you on Wednesday!

 

 Please RSVP to Michele Bosworth:  [email protected]

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